
Sweden | Professor Lena Hedén from the University of Borås is calling for stronger communication in healthcare, emphasizing that fear is often more overwhelming for patients than physical pain.Ahead of her inaugural lecture in May, Hedén highlighted the critical role of understanding patients’ emotions—especially in pediatric care. Her research shows that while healthcare systems are generally effective at managing pain, they often overlook patients’ fear and anxiety, which can significantly impact their overall experience.Her work, particularly with children undergoing medical procedures, demonstrates that involving patients in their care—such as allowing them to choose how to cope—can reduce both fear and discomfort. Studies also reveal that not all patients benefit from distraction techniques, underlining the importance of individualized care approaches.Hedén is also involved in the PINPOINT research project, which examines how patients are assessed during their first contact with healthcare providers. The project focuses on identifying emotional cues, such as unspoken fears, that may otherwise be missed, potentially leading to serious health risks.She warns that failing to recognize these signals can result in overlooked symptoms and delayed treatment. Her research advocates for improved listening skills and better communication strategies within healthcare systems to enhance patient safety and care quality.Beyond research, Hedén is an active educator, encouraging future healthcare professionals to embrace empathy, adaptability, and continuous learning in their practice.
Source: University of Borås
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